Finding UX in the Trash
The point of UX is making things effortless
I usually resist sharing at large my opinions on how to make software, out of some impostor syndrome nonsense modesty thing. But this was too much fun not to write it up and share with you all.
User experience is key to the success of any software product today. Yet I find that too many folks in our industry do not really understand what UX truly is. Let’s set aside software for a minute, and illustrate this with an example from a lofty place.
This trash bin was clearly designed by a well-meaning engineer. It accounts for every possibility… and it makes you play 10 questions every time you approach it. Are the forks compostable? Yes, turns out they are in this building. As in all cases where UX is involved, the point is not that saving the environment (or getting your network settings right) is not worth the effort. The point...
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